Privacy Policy
Last Updated: January 2025
1. Introduction
Qunex Trade ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information.
2. Information We Collect
Account Information:
- Email address
- Username
- Password (encrypted)
- Account preferences
Usage Data:
- IP address
- Browser type
- Pages visited
- Time and date of visits
- Feature usage patterns
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Send service notifications and updates
- Improve our AI models and features
- Prevent fraud and abuse
- Comply with legal obligations
4. Data Sharing
We will NEVER sell your personal data or share your trading activity with third parties for marketing purposes.
We may share data with:
- Analytics Services: Google Analytics (anonymized)
- Legal Authorities: When required by law
5. Data Security
We implement security measures including:
- HTTPS encryption for all connections
- Password hashing with industry-standard algorithms
- Secure database storage
- Regular security updates
- Access controls and monitoring
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Export: Download your data
- Withdraw Consent: Delete your account anytime
7. Cookies
We use cookies for:
- Session management (login status)
- Analytics (Google Analytics)
- Preferences (theme settings)
You can disable cookies in your browser settings.
8. Data Retention
- Account Data: Retained while account is active
- Deleted Accounts: Data purged within 30 days
9. Children's Privacy
Qunex Trade is not intended for users under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or website notice.
11. Contact Us
For privacy-related questions or to exercise your rights, contact:
Email: privacy@qunextrade.com